Custom Duties

Customs, import fees, tariffs and VAT/GST

United States, United Kingdom, Canada & Australia

For orders to the United States, United Kingdom, Canada and Australia, your price at checkout is fully landed and tax‑inclusive.

  • Mobile Marvel Limited covers all customs duties, import/brokerage fees, tariffs and any applicable VAT, sales tax or GST on your order in these countries.
  • These amounts are paid by us directly to our logistics partners and/or the relevant authorities on your behalf.
  • You will not be asked to pay any extra border or tax charges on delivery, as long as the address and order information you provide are correct.

In short: You pay only the checkout total; we cover everything else related to customs and taxes for the United States, United Kingdom, Canada and Australia.

European Union + EFTA

For EU customers, we offer two shipping options:

1. Express Shipping via FedEx (Duties & Taxes Unpaid)
If you choose Express Shipping with FedEx, your order will arrive faster, but local VAT, customs duties and any handling fees are not included in the checkout price. You will be responsible for settling any VAT, customs or courier charges directly with the delivery company in your country. We will help you with a lower declared value. 

2. EU Tax‑Included Shipping (DDP – Duties & Taxes Paid)
Our second option is an EU tax‑included service where all applicable VAT, customs duties and import fees are prepaid on your behalf. The price you see at checkout is fully landed, and nothing further should be due on delivery. In the unlikely event that you are asked to pay any VAT or customs charges under this option, please contact us with proof of payment and we will reimburse you 100% of those charges.

Countries not mentioned above:

As part of our after-sales service, Mobile Marvel Limited will cover any sales taxes (NOT BROKERAGE FEES OR STORAGE FEES) exceeding EURO 30 on your behalf (this does not include really high value products such as computers and tri folds, for those we cover anything above EURO 60) . To process such reimbursement, you will be required to provide proof of payment and a valid PayPal account for us to facilitate the refund. Please note that we cannot return funds directly to your credit card, so kindly do not request this option.